Can I cancel my transaction and get a refund?
Yes, you can cancel a transaction within 30 minutes of transaction booking by following the below steps:
Please note: If a transaction is not processed due to any incorrect details provided to us by the remitter and a refund has been initiated for that transaction because of the same, then any exchange rate difference at the time of refund has to be borne by the remitter.
- On the 'Receipt' page, click on 'Edit or Cancel payment' button to Cancel the payment
- Or click on 'Edit or Cancel payment' button to Cancel the payment in the 'Payment history' section
- Refund if applicable will be communicated to the customer on RemitMoney site, Registered Email & phone number