What could be the reasons for delay in my fund transfer?

Your transaction could be delayed because of many reasons for which we inform you immediately through mail, call and SMS. The same will also be communicated to you on your RemitMoney account 'Home' page as alerts. You can act on the alerts by taking required action on the Home page in the section below However, some of the common reasons are mentioned below:-

  • Intervening Holidays in the Beneficiary's or Sender's Country.
  • You did not submit adequate KYC documents or reply to our compliance related mails or answer our Compliance related calls for the purpose of verification.
  • In case of Internet banking / PUSH transfer: You did not send the money into our designated account for the purpose of transfer.
  • A situation where you are required to take some action and you haven't taken that yet inspite of being informed about the same.