Is there any specific format in which one should upload the ID document?

The file should be <5MB. It can be in any of the mentioned formats: PDF, PNG, JPEG, JPG, Notepad, excel

Please keep the following points in mind when you upload the document

Points to check for SN/SIN (For US / Canada customers only)

➢ Please ensure that you upload the coloured copy/scan of valid SSN/SIN document

➢ The name & SSN/SIN should be clear & readable

➢ The entire document should be visible

Points to check for Passport

➢ Please ensure that you upload the coloured copy/scan of the 'First' and 'Last' page of unexpired and valid document

➢ You can select & upload multiple documents by clicking on 'Ctrl' + selecting multiple files

➢ The entire document should be visible and text should be clear

Points to check for Driving License

➢ Please ensure that you upload the coloured copy/scan of valid Driving License

➢ The Photo, Name, Date of Birth & Address should be clear and readable